FREQUENTLY ASKED QUESTIONS
STOCK PROGRAM:
Screen Print:
7-10 business days
12 business days for screen print + DTF combo orders
15 business days for screen print + embroidery combo orders
NON-STOCK:
10 business days
12 business days for screen print + DTF combo orders
15 business days for screen print + embroidery combo orders
Embroidery:
7 business days
15 business days for embroidery + patch combo orders
15 business days for embroidery + screen print combo orders
NON-STOCK
10 business days:
15 business days for embroidery + patch combo orders
15 business days for embroidery + screen print combo orders
DTF Heat Transfers:
10 business days from all approvals up to 720 logos
12 business days for DTF + screen print combo orders
Patches:
8-15 business days from all approvals
No rushes, special turnaround subject to approval
An art proof and job approval form are supplied for every order. Once the details of your artwork and order are reviewed each form must be signed and return to us by 3:30 p.m. EST to be added to the production schedule. Orders without art and/or job approval do not enter the production process. Any delay in signing and returning the forms will result in a delay in order processing.
-For 1, 2, or 3-day rush services all goods and approvals must be received by 2:00pm EST
Stock Program Screen Print
1-Day (75%)
2-Day (60%)
3-Day (50%)
4+ DAY (40)
Upcharge applies to goods + printing
Non-Stock Screen Print
1-Day (75%)
2-Day (60%)
3-Day (50%)
4+ DAY (40%)
Upcharge applies to printing only
Stock Program Embroidery
1-Day (75%)
2-Day (60%)
3-Day (50%)
4+ DAY (40%)
Upcharge applies to goods + embroidery
Non-Stock Embroidery
1-Day (75%)
2-Day (60%)
3-Day (50%)
4+ DAY (40%)
Upcharge applies to embroidery only
Patches
No rushes - special turnaround subject to approval
DTF Heat Transfers*
*Rush services available upon approval
1-DAY (75%)
2-Day (60%)
3-Day (50%)
4+ DAY (40%)
Yes, 5B’s is a PSST partner of S&S and SanMar.
Personalization is available for embroidery, but not screen print. Please allow for additional production time on personalization orders. Personalization is based on availability and must be approved by a Sales Associate or Account Manager.
• $5/First word, $3/Each additional word per garment
• Allow additional time for production
Yes! 5B’s does accepts orders that include customer supplied goods not featured in the 5B’s Stock Program. Print pricing for customer supplied goods will come from our standard contract price sheet and standard outbound shipping rates apply.
